Manhood Undies Exchanges / Returns
We are sure that you are going to love your new underwear or swimwear, but just in case you are not satisfied with your new pink thong or swim shorts all our items are covered by our 21 day exchange / return guarantee. So please make sure your items reach us within 21 days of the purchase date.
All refunds will be issued in store credit less the shipping costs unless your order was incorrect or faulty, in which case we will refund the payment method you used to place the order as well as the shipping costs. Store credit refunds will be processed within 5 days and payment method refunds will be processed within 10 days of the items being received by our warehouse.
If you return an item that is part of a promotional offer, then you will void that offer and your refund will be calculated accordingly.
When you return your items they must be:
- In the original unused / unworn condition – We love men's underwear, but we don’t want your used briefs!
- Have all labels still attached and be in the original packaging
- Returned with a copy of your delivery note
How to return your items:
- Log into your account and complete the returns
- Send the items to Manhood Undies
- Make sure the item is packaged well
- Pay for and obtain proof of postage
All goods are inspected on return and remain your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!
Returned products must be returned in the same condition as they were sent with the original tags, undamaged packaging. We will not accept returns that are incomplete, worn or washed.